Terms of Service

1. Acceptance of Terms. Your access to and use of this Web site (this “Site”) is subject on your compliance with the following terms and conditions (the “Terms and Conditions”) and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Terms and Conditions herein. The Related Companies, L.P. (“TRCLP”) may revise these Terms and Conditions at any time by updating this posting. Your continued use of this Site is contingent upon your agreement to be bound by any such revisions. You can view the most current version of the Terms and Conditions at any time by visiting this Web page. Please note that Web sites launched by any affiliates, subsidiaries or divisions of TRCLP may be governed by separate terms and conditions.

2. Description of Services. The Related Condo Owner service provides homeowners in Related-managed buildings with access to a variety of resources and functions to help facilitate their life in a Related building. Among the resources available are: (1) building and Related Management announcements; (2) package delivery notifications; (3) service request tracking; (4) a payment feature that lets owners view and pay for open charges via automatic bank withdrawal; (5) building amenity and resource information, (6) information on Related Signature Services^SM and RelatedStyle Services^®; (7) a request form for the Related Personal Assistant; (8) information on technology options in the building; (9) offers from Related partners; (10) online profile management; (11) a feedback area; (12) building contact information and forms; and (13) postings of owner and resident documents (the “Services”).

In accessing these services: a) Users will provide required information to TRCLP (including user name and password) plus email address and other optional information in conjunction with transactions and may request information regarding a variety of the above-mentioned services. TRCLP will store all owner and resident information in a secure database for the duration of the owner/resident’s tenure in the building; (b) Users may send an individual request to a member of the building staff or a contracted third party (ex. the Related Personal Assistant) and the staff member or contracted third party shall send requested information to the user; (c) Users may have the option of viewing their open account balances. Users may have the option of inputting their bank account information at the site, which will be transferred in a secure environment to a payment processor, either as a one time payment or as part of an ongoing automatic billing program; (d) Users will be identified by the building in which they live and will be able to view certain information relating to their building and the services the building provides; (e) Users may fill out surveys and, in so doing, may provide information to TRCLP about themselves and their experience in the building.

3. Use of Information on this Site. Any use of this Site is for your personal use only. TRCLP authorizes you to copy any portion of this Site, which is not the property of third parties, provided that such use shall be for non-commercial use only by you or any person within your organization. In consideration of this authorization, you agree that any copies of information obtained from this Site shall retain all copyright and proprietary notices contained therein and you agree that all artwork, including graphics and logos, shall not be used separately from accompanying text as depicted in this Site. Any other use of materials contained on this Site, including, without limitation, reproduction, distribution, modification, adaptation and republication without the written permission of TRCLP is expressly prohibited.

4. TRCLP Privacy Policy. Any and all personal information posted to this Site is subject to our Privacy Policy, found by clicking on the “Privacy Policy” link on the footer of this Web site.

5. User Conduct. You agree that you will not use this Site to: (a) Interfere with or disrupt the Services or servers or networks connected the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services, or (b) Intentionally or unintentionally violate any applicable local, state, national or international law, regulation or ordinance.

6. Links. Links contained in this Site are intended for informational purposes only. TRCLP has no control over such Web sites, makes no representations about such Web sites, does not endorse such Web sites and assumes no responsibility for any content or materials on or available from such Web sites.

7. Related.com utilizes Google Map functionality in various sections of the desktop and mobile websites to provide you with the ability to locate and obtain directions to our properties and nearby attractions. While utilizing these maps, you agree to Google’s Terms of Use and Privacy Policies. At no time during the use of these maps does Related gain access to, collect or retain any of your personal or personally identifiable information as further set out in our Privacy Policy.

8. No Resale of Services. You will not duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services or access to the Services.

9. Modifications to Services. TRCLP reserves the right to modify, suspend or discontinue all or a portion of the Services with or without notice. You agree that TRCLP shall not be liable to you for any modification, suspension or discontinuance of the Services.

10. Termination of Services. TRCLP reserves the right to terminate your use of the Services or your access to the Site, for any reason. Any termination pursuant to this provision may be without prior notice and you agree that TRCLP shall not be liable to you for such termination.

11. Disclaimer of Warranties. (a) This site is provided on an “as is” basis. TRCLP expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, course of dealing or usage of trade and non-infringement; (b) The information posted at the Site and in emails generated from the Site is given as of the date hereof and TRCLP assumes no obligation to update or supplement this information to reflect any facts or circumstances which may hereafter come to its attention or any changes in laws which may hereafter occur; (c) TRCLP makes no warranty that (i) the Site or the Services will meet your requirements, (ii) the Site or the Services will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the Site or the Services will be accurate or reliable, (iv) the quality of the information or materials obtained by you through the Site or the Services will meet your expectations, or (v) any errors in the software will be corrected; (d) Any material downloaded or otherwise obtained through the use of the Site or the Services is done at your own risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download or receipt of any such material; (e) The posting of available apartments by us does not guarantee that an apartment will be available at the time the user makes an inquiry, nor does it guarantee that prices will not change. We make no representations or warranties that the lists of available apartments or prices remain accurate. Furthermore, inquiring about an apartment through the Site or through any other means does not mean that you are considered an applicant of an apartment. You are not considered an applicant of an apartment until you have filled out and returned an application and that application has been accepted by a Related Rentals leasing representative. (f) No advice or information, whether oral or written, obtained by you from TRCLP, the Site or the Services shall expressly create any warranty not expressly stated in the Terms and Conditions.

12. Limitation of Liability. TRCLP shall not be liable for any direct, indirect, special, reliance, consequential or exemplary damages, including, but not limited to, loss of profits or data, loss of or damage to property, claims of third parties or any other damages whatsoever, whether arising as a contract, negligence or tort action, in connection with the use of, or the inability to use, the Site or the Services.

13. Governing Law. Any dispute arising by virtue of your access to or use of this Site or the Services shall be governed by New York law without giving effect to any rules of conflicts of law, and shall be subject to the exclusive jurisdiction of the courts of the county of New York, New York, USA.

14. Trademarks. The following are trademarks of TRCLP, its affiliates or subsidiaries: THE RELATED COMPANIES and design, CITYPLACE, , RELATED URBAN DEVELOPMENT, ONE CENTRAL PARK, FIVE STAR LIVING, RELATED RENTALS and design, RELATEDSTYLE SERVICES, RELATED SIGNATURE SERVICES, EXPECT MORE AT HOME and RELATED HI-TECH HOME. The trademarks, service marks and logos used on this Site are trademarks of TRCLP and others. No license or right to use any trademark contained on this Site is granted, whether by implication or otherwise, and any use of any trademark contained on this Site is expressly prohibited unless authorized in writing by the trademark holder.

15. Contact Information. Any questions regarding these Terms and Conditions should be directed to: webinfo@related.com.

16. General Information. The Terms and Conditions constitute the entire agreement between you and TRCLP and govern your use of the Site and the Services. The failure of TRCLP to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found to be invalid by a court of competent jurisdiction, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the applicable provision, and the other provisions of the Terms and Conditions shall remain in full force and effect. You agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose. The section headings are for convenience only and have no legal or contractual effect.